Privacy Policy

GreenPlus Total Solutions Limited (“GreenPlus”, “we”, “us”, or “our”) is a professional cleaning and facility maintenance company providing residential, commercial, and specialised cleaning services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.

For any questions about this policy or how we handle your data, please contact us using the details at the end of this page.

We collect information you provide directly to us, including:

• Contact details — your name, phone number, email address, and location/address when you request a quote, book a consultation, or contact us via WhatsApp or our contact form.

• Service details — the type of cleaning or maintenance service you require, your preferred dates, property details, and any special instructions you share with us.

• Business information — company name and billing details when you engage us on behalf of an organisation.

We also collect limited technical information automatically when you visit our website, such as browser type, device type, and pages visited, to help us improve the site.

We use the information we collect to:

• Respond to enquiries and provide quotations.

• Schedule, deliver, and manage the services you request.

• Communicate with you about bookings, service updates, and invoices.

• Improve our website, services, and customer experience.

• Meet legal, regulatory, and accounting obligations.

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in the following circumstances:

• Service providers — with trusted partners who help us operate our business (for example, communication or hosting services), under obligations to keep your data safe.

• Legal requirements — where disclosure is required by law, regulation, or valid legal process.

• Business protection — to protect the rights, property, or safety of GreenPlus, our clients, or others.

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration. Access to your information is limited to staff who need it to perform their duties.

While no method of transmission over the internet is completely secure, we are committed to protecting your data and reviewing our safeguards regularly.

We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, to comply with legal and accounting obligations, and to resolve any disputes. When the information is no longer required, we securely dispose of it.

You have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information where it is no longer needed.

• Withdraw consent to marketing communications at any time.

To exercise any of these rights, contact us using the details below and we will respond within a reasonable timeframe.

Our website may contain links to third-party platforms, such as WhatsApp and Instagram. We are not responsible for the privacy practices of those platforms, and we encourage you to review their privacy policies before sharing any personal information with them.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your information, contact GreenPlus Total Solutions Limited at +234 704 141 2220 or info@greenpluscleaning.com.